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Virtual Business Phone System Reviews

Getting a virtual business phone system is a smart decision to make for your business. This is because it can save you money and time. Plus, it will give you a lot more flexibility. You can have more than one person on the call, for example.

Ooma

The Ooma virtual business phone system is easy to use, affordable, and offers a variety of essential features. There are plenty of small business features to choose from, including the ability to connect existing analog phones. Its web portal interface allows admins to configure extensions and buy IP phones.

Ooma has a mobile app for both iOS and Android devices. This allows users to make and receive calls on Wi-Fi, cellular data, and other mobile services. Users can easily navigate between texts, contact lists, and other information.

One of the most powerful tools in Ooma’s suite of features is its Virtual Receptionist. It uses Natural Language Processing to route incoming calls to the proper extension. Callers can choose to hear a pre-recorded greeting or listen to a custom message. In addition to directing calls, this feature allows companies to share important information, such as a menu or schedule.

Grasshopper

Grasshopper is a virtual business phone system that offers a variety of useful features and a user-friendly interface. It is one of the most popular VoIP phone systems available to small and medium businesses. The company’s plans are reasonably priced and have an impressive amount of functionality.

In addition to its many features, Grasshopper is also designed for use with most iOS and Android devices. The app lets users place calls, send text messages, and even read their voicemails.

Grasshopper’s cloud-based service also integrates inbound faxing, an automated attendant, and many other features. There are three service plans to choose from.

Grasshopper’s desktop app is compatible with MacOS and Windows. This makes the service suitable for both small and large businesses. For $80 per month, Grasshopper’s phone service provides the business with a local phone number, Wi-Fi calling, and call routing options.

Vonage

Vonage is a virtual business phone system that offers voice, conferencing, and team messaging to businesses of all sizes. The platform is available on mobile devices and desktops.

Vonage’s advanced plan features include call recording, voicemail to text, visual voicemail, and more. It also has a dedicated email inbox for audio voicemail recordings.

The company also offers a 14-day free trial for all users. Users can also contact support by using live chat. A no-questions-asked refund is available for unsatisfied users.

For small and medium-sized businesses, communication is crucial. An excellent communications platform can boost productivity and strengthen customer rapport.

Vonage provides a robust knowledge base and community forum. It is also easy to configure and use. In addition, the company’s HD voice optimizes call quality across all devices.

eVoice

eVoice is a virtual business phone system that includes voicemail, call forwarding and more. This is a great option for small businesses that are looking for a professional and affordable way to handle their incoming calls. The company offers various features and plans that are tailored to suit the needs of your business.

eVoice offers a range of service plans that feature a toll-free or local number. Customers also have the option to add a live receptionist.

Users can manage incoming and outgoing calls from the eVoice app, which is available for both Android and iOS. Calls are routed through the PSTN to the secure eReceptionist platform. Incoming and outgoing calls are handled professionally, and eVoice customers can choose from a variety of caller greetings. Depending on the plan, users can configure call routing settings to direct callers to the appropriate department.

Nextiva

A virtual business phone system is a great choice for mid-market businesses and solo entrepreneurs who don’t need a traditional office phone line. These systems allow you to make and receive calls from anywhere in the world using your mobile device. And, they cost less than a conventional landline.

Nextiva offers a full suite of business-centric features. Some of the company’s most popular offerings include virtual phone numbers, online faxing, and call recording. But its VOIP phone service for small businesses also includes voicemail to text, advanced call routing, and more.

Despite its impressive range of features, Nextiva’s pricing structure can be confusing to new users. Its entry-level plans lack features like custom IVR and audio conferencing tools.

One of the best features of Nextiva is its customer support. The company offers live Q&A sessions and a help ticket. Plus, the company’s website has a large knowledge base.